Addressing Customer Needs With e-Commerce
May 1, 2023
10:30 a.m. – 11:30 a.m. Central
Register
Led by Dean Mueller, Distribution Strategy Group, author of the 2023 Voice of the Customer Report with PTDA member panelists: Toby Tobias, Baldwin Supply Co., Paul Phillips, Maxi-Lift, Inc., Adam Massie, IBT Industrial Solutions and Ross Rivard, Ringfeder Power Transmission
With more transactions moving online, distributors are challenged to deliver greater value through their website and digital transactions. Join this Community Conversation highlighting:
What e-commerce features are required by customers, as identified in the End Customer research?
How can companies create unison with traditional sales force and e-commerce?
What is the value of Omni-channel in PT/MC e-commerce?
How can manufacturers help distributors in identifying e-commerce needs
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